Advice
- Don’t engage with people offering services at your door
- Don’t go with the first quote or offer
- Don’t pay up front for goods or services
- Don’t be pressured into signing anything, ask to sleep on it
- Do ask friends and family for recommendations
- Do get multiple quotes for goods and services for comparison
- Do pay by credit card for extra protection
- Do have friends or family present if inviting someone into your home
- It is a criminal offence if a trader does not leave your home when asked
If people concerned about services, goods or products they have agreed to or have purchased on the doorstep, advice is on hand from the national Citizens Advice consumer helpline on 03454 040506.